Returns & Exchanges

At Coffee Supreme, we take pride in our roast quality and freshness; if your order isn't perfect, we are committed to making it right within 14 days of purchase. Due to the perishable nature of coffee, we offer replacements or store credit for beans, while equipment and merchandise are eligible for full refunds.

1

Contact Support

Email our roasting team with your order number and a brief description of the issue or the reason for your return.

2

Verification

For quality concerns regarding coffee beans, please include the roast date and batch number found on the back of the packaging.

3

Return Shipment

For equipment or unused merchandise, we will provide a prepaid shipping label to return the items in their original packaging.

4

Resolution

Once received and inspected, we will process your replacement, store credit, or refund to your original payment method within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing